Privacy Policy
This Privacy Policy describes how Easy Global SIM Inc. (“Company”, “we”, “us”, “our”) collects, uses, and discloses information about you when you visit or make a purchase on easyglobalsim.com (the “Site”), use our services, or otherwise interact with us.
1) Information We Collect
Information you provide. Account credentials (email, password), contact details (name, email), purchase details (selected bundles, country), and support messages.
Automatically collected. Device and usage information (browser, IP address, pages viewed, interactions), cookies and similar technologies.
Third-party sources. Payment processors (e.g., Stripe) supply limited payment metadata (status, transaction ID) necessary to fulfill orders; email providers (e.g., SendGrid) provide delivery status for transactional emails.
2) How We Use Information
- Provide, operate, and improve the Site and services (ordering, delivery of eSIMs, dashboards).
- Process payments and prevent fraud.
- Send transactional emails (order confirmations, login links, affiliate notices) and — if you opt in — product updates or marketing communications.
- Analytics, debugging, and security monitoring.
- Comply with legal obligations and enforce our Terms.
3) Cookies & Similar Technologies
We use cookies to keep you signed in, remember preferences, attribute affiliate referrals, and measure Site performance. You can control cookies via your browser settings. Disabling certain cookies may impact core functionality.
4) Payment Processing
Payments are processed by third parties (e.g., Stripe). We do not store full card numbers. Stripe may collect personal data in accordance with its own privacy policy. We receive limited payment metadata to confirm and fulfill your order.
5) Sharing of Information
- Vendors & service providers: hosting, email delivery (e.g., SendGrid), analytics, and customer support tools.
- Compliance & safety: to comply with laws, legal requests, or to protect rights, property, and safety.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
6) Data Retention
We retain information for as long as necessary to provide the services, comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on regulatory requirements.
7) Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain processing or request data portability.
To exercise rights, contact us at support@easyglobalsim.com. We may require verification of your identity.
8) International Data Transfers
We may process and store information in the United States and other countries. Where required, we rely on appropriate safeguards for cross-border transfers.
9) Children’s Privacy
Our services are not intended for children under 13 (or the age required by local law). We do not knowingly collect personal information from children.
10) Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date.
11) Contact Us
Easy Global SIM Inc.
California, USA
Email: support@easyglobalsim.com